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Here you will find answers to the questions we are most often asked about products, orders, deliveries, and much more

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Smartwatches - Extend battery life

Wrist-worn smart timepieces
How do I place an order?
In which countries can I buy online?

You can currently buy ONE in: Mainland Portugal, Islands, Germany, Austria, Australia, Belgium, Croatia, Denmark, Spain, Estonia, France, Netherlands, Hungary, Ireland, Italy, Lithuania, Luxembourg, Poland, United Kingdom, Romania, Switzerland, and United States.

Are the products I added to the cart reserved?

No. Adding products to the shopping cart does not guarantee your reservation. Products are only reserved upon payment of your order because our stock is limited and, although they may be available at the moment you add them to the cart, they can sell out before you complete the order.
How can I find out the status of my order?

The status of your order can be checked directly in your account, in the orders section, where you can find all the necessary information regarding your order and its status. asnwer
How do I add a discount or promotional code to my order?

If the discount is not applied automatically, on the cart page you can enter the discount code in the "Discount code" field when you are checking out your order.
Can I modify or cancel my order?
How can I prove that I have correctly placed my order?

Check if you have received an email from us confirming your order and all the information about it. If you have not received any email, you can check the status of your order in your account, in the orders section, where you will find all the necessary information regarding your order and its status.
What does a "Sold Out" product mean?