ONE offers a 3-year warranty, valid upon presentation of the proof of purchase. This warranty exclusively covers manufacturing or material defects, provided that the piece is used under normal conditions, including those specified by waterproof technology. ONE jewelry is designed to withstand contact with water, sweat, and daily use. However, this resistance does not eliminate natural wear over time. The warranty does not cover:
- Natural wear resulting from use;
- Color or shine changes resulting from prolonged exposure to salt, chlorine, or chemical agents;
- Damage caused by impact, misuse, or negligence in use outside the care recommendations indicated;
- Slight variations in tone or finish inherent to the production process.
The warranty will be considered invalid in case of repair, modification, or intervention by entities not authorized by ONE. The brand is not responsible for the loss of invoices and warranty certificates.